eSIM

Future Communications

Digital (eSIM) card enables you to use prepaid, postpaid or a combination of BH Telecom mobile network services without SIM Card and to keep all features of your mobile services package!

Check our offer here

eSIM Card is available throughout Bosnia and Herzegovina and abroad!

eSIM Card is integrated in your device, contains all data as the classic SIM Card and it is much easier for utilization.

eSIM Card enables you to install and use several different mobile packages on the same device, and the maximum number of packages depends on the device being used.

Our new eSIM Card is also available to foreign users through our web shop, allowing them to use our mobile services immediately after arriving in Bosnia and Herzegovina.

Why eSIM Card?

eSIM Card enables utilization of both business and private number on single device, as well as various postpaid and prepaid mobile service packages or postpaid packages for mobile Internet.

There is a large number of eSIM Card advantages – starting from the rate and simple activation to easier number management and environmental protection.

Why eSIM Card?

CONTACTLESS

SIMPLE
ACTIVATION

ENVIRONMENTAL
PROTECTION

QUICK
ACTIVATION

eSIM Card Packages

Ultra Start package 5 KM

with eSIM number

  ULTRA eSIM Card with user number
  1 GB welcome bonus
  3 KM for calls and SMS messages, 1 GB for mobile Internet
  1 GB for utilization in the West Balkans countries

More

+ eSIM Card activation – 11,70 KM

Ultra Start package 10 KM

with eSIM number

ULTRA eSIM Card with user number
  1 GB welcome bonus
  3 KM for calls and SMS messages, 10 GB for mobile Internet
   2.4 GB for utilization in the West Balkans countries

More

+ eSIM Card activation – 11,70 KM

TOURIST

1

with eSIM number

  Ultra eSIM Card with user number
  5 GB welcome bonus/10 days, 5 KM bonus
  15 GB for Internet at maximum 4G+ network rate
  4.9 GB for utilization in the West Balkans countries

More

+ eSIM Card activation – 11,70 KM

TOURIST

2

with eSIM number

 ULTRA eSIM Card with user number
  5 GB welcome bonus/10 days, 10 KM bonus
  30 GB for Internet at maximum 4G+ network rate
  9.9 GB for utilization in the West Balkans countries

More

+ eSIM Card activation – 11,70 KM

UNLIMITED

with eSIM number

  Ultra eSIM Card with user number
  5 GB welcome bonus/30 days
   200 GB for Internet at maximum 4G+ network rate
   24.9 GB for utilization in the West Balkans countries

More

+ eSIM Card activation – 11,70 KM

How to get eSIM Card?

Buy/activate eSIM Card for PREPAID service – Ultra Start Packages!

Ultra allows you to have free communications without monthly subscription, monthly bill or contract. It is a perfect choice for tourists paying a visit to Bosnia and Herzegovina. eSIM Card is available to all users wishing to use prepaid mobile services provided by BH Telecom (Ultra Start Package), users of our tourist packages Ultra Tourist 1, Ultra Tourist 2 and Ultra Tourist Group, as well as users of our prepaid mobile Internet services (Ultra Internet Start and Ultra Internet – Special Edition).
You can buy prepaid eSim Card through our web shop or in any BH Telecom point-of-sale.

Buy/activate eSIM Card for POSTPAID service – Extra Mobile Packages!

All new users of BH Telecom postpaid mobile packages – Extra and mobile Internet package – NET TO GO, can activate new eSIM Cards through our web shop or in any BH Telecom point-of-sale.

The new card is also available for users of our combined packages: Teen, TeenZ, Combo NET, Combo NET+ and Combo NET.

How to buy Prepaid Ultra eSIM Card over our web shop?

  • Visit mojwebshop.bhtelecom.ba,
  • Log in / register (you can use user data for BH Telecom services and any other email address, Facebook or Google account),
  • Choose desired prepaid package, enter your bank card number and klick on ‘’Buy’’,
  • You will get instructions and parameters necessary for eSIM Card installation on your email address.

How to buy Postpaid eSIM Card over our web shop?

  • New users of our Extra postpaid and combined packages have to log in / register on our web shop first, to choose preferred package and to follow next steps.
  • Monthly fee will be activated from the moment of the new user’s confirmation of the contract signature, regardless of the eSIM Card installation time on his device.

Do you need support during your eSIM Card activation?

You can check our interactive activation instructions at the following links.

QR Code Activation

After purchasing the eSIM Card, you will receive the QR Code (voucher) on your email address. Your new eSIM Card is installed through the QR Code scanning on your device. You will receive the eSIM Card with relevant tariff package on your device after you confirm that you agree for your profile data to be downloaded on your device. During your profile installation or deletion, you should have a WiFi network connection.

Below you will find detailed instructions about your eSIM Card activation over the QR Code.

Manual Activation

After purchasing the eSIM Card, you will receive the QR Code (voucher) on your email address. In order to install your new eSIM Card manually, you need to enter activation code on your device. You will receive eSIM Card with corresponding tariff package when you confirm that you agree for your profile data to be downloaded on your mobile device. During your profile installation or deletion, you should have a WiFi network connection.

Below you will find detailed instructions about manual activation of your eSIM Card.

Devices supporting eSIM Card

Choose a device compatible with your eSIM Card

Apple iPhone 15 Pro Max 256GB

6,7-inches 120Hz LTPO Super Retina XDR OLED

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Apple iPhone 15

6,1-inches Super Retina XDR OLED, 128GB Blue

Xiaomi 14

6,36-inches 120Hz, AMOLED, Pro HDR, 12GB+512GB

Samsung Galaxy S24

6,2-inches Dynamic AMOLED 2x, 4000mAh, 8/256GB

Samsung Galaxy Z Fold5

Dynamic AMOLED 2X, 12/512GB